Shipping & Returns

Pay when it arrives. Here is exactly how shipping, cash on delivery, returns and the paint guarantee work for every Healing Canvas order.

Shipping

Shipping is free across India, on every order. Orders dispatch within 3 to 4 days. Once dispatched, your parcel travels with our courier partners and you receive tracking details by email. How many days it takes after dispatch depends on your pin code and courier conditions.

Cash on delivery

Choose Cash on Delivery at checkout. No advance and no card needed.
Your order dispatches within 3 to 4 days.
Pay the courier when the parcel reaches you.
Open it and check it. If something is wrong, your 48-hour return window is running.

COD availability is confirmed at checkout based on your delivery address.

48-hour returns

You have 48 hours from delivery to request a return. Email healingcanvas0@gmail.com with your order number and the reason. We will confirm pickup or return-shipping details for your location, and your refund follows once the unopened kit reaches us. Details by payment method are in our Refund Policy.

Kits with paint pots opened or the canvas started cannot be returned, because they can no longer be resold.

Paint guarantee

If a paint pot arrives dry, cracked or short of what is listed for your kit, we send a free replacement set. You do not need to return the original kit. Email a photo of the affected pots with your order number, within 48 hours of delivery.

Damaged in transit

Email photos or a short video of the item and its packaging within 48 hours of delivery. After we verify the claim, you can choose a replacement kit or a full refund.