Shipping policy

Last updated: November 2026

Free shipping on every Healing Canvas order across India. Here is how delivery and cash on delivery work.

Dispatch and delivery

Orders dispatch within 3 to 4 days of being placed. After dispatch, your parcel travels with our courier partners and you receive tracking details by email. Delivery time after dispatch depends on your pin code and courier conditions outside our control, so estimates at checkout and in your dispatch email are a guide and not a guarantee.

Shipping cost

Shipping is free for all orders within India. We do not currently ship outside India.

Cash on delivery

Cash on Delivery is available on eligible pin codes and shown at checkout. Choose it, and pay the courier when the parcel arrives, in cash or by UPI where the courier supports it. No advance payment is needed. Please be available to receive the parcel, as repeated refused or missed deliveries may affect COD availability on future orders.

Check on arrival

Open your parcel soon after it arrives. If anything is damaged, wrong or missing, email healingcanvas0@gmail.com within 48 hours of delivery. See our Refund Policy for what happens next.

Wrong or incomplete address

Please check your address and pin code at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we will contact you to arrange re-delivery, which may need a correct address.